Keep customer support ops ahead of unfulfilled headliner orders

Customer support ops miss Pro Headliner Upgrade Kit orders in noisy order feeds, causing unfulfilled upgrades and support escalations. Add each paid upgrade to a live leaderboard for prioritization.

Overview

Missed Pro Headliner Upgrade Kit orders create frustrated customers and escalations for support ops. This workflow puts every paid upgrade on a live leaderboard so support and ops prioritize fulfillment and follow-ups, eliminating overlooked orders and enabling faster handoffs.

Notable Features

Add paid upgrades to leaderboard
Flag unfulfilled orders for follow-up
Notify support and ops immediately