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Keep course opt-outs auditable for operations staff

Operations coordinators miss unsubscribe state when 'Joined Free Group' tag applies. Create an unsubscribe-override record so ops prevent course messages after opt-out.

Keep course opt-outs auditable for operations staff

Overview

When unsubscribe state isn't recorded, students can keep getting course messages and operations lack an auditable trail. This workflow creates an override record at tag time, eliminating inconsistent opt-outs and giving ops a reliable audit trail so manual checks disappear.

Notable Features

  • Create auditable unsubscribe override records
  • Trigger on group tag changes
  • Prevent course messages after opt-out

Keep course opt-outs auditable for operations staff