Keep consumer services analytics updated from flagged chat messages

Search marketing managers lose flagged chat notes, causing attribution gaps. It logs flagged messages with timestamps into your analytics sheet, giving ops and marketing accurate records.

Overview

Search marketing managers risk attribution gaps when flagged chat notes vanish into busy channels. This workflow captures every flagged message with a timestamp into your analytics sheet, eliminating missed follow-ups and giving ops and marketing one reliable source for campaign reporting.

Notable Features

Log flagged messages with timestamps
Prevent duplicate entries via lookup
Notify ops when records added