Keep construction customers informed about dismantle bookings via SMS confirmations

Customer support ops miss dismantle confirmations, creating last-minute site confusion. SMS sends date, arrival window and help link so customers are site-ready and inbound confusion drops.

Overview

Dismantle bookings often trigger last-minute confusion on construction sites, risking schedule delays and extra inbound calls. This workflow sends SMS confirmations with arrival windows and help links so customers arrive prepared, turning reactive support into predictable handoffs and fewer urgent contacts.

Notable Features

Send SMS confirmations with arrival windows
Include scheduled removal date and link
Route inbound queries to support queue