Keep community operations' matching eligibility accurate after profile changes
Keep community operations' matching eligibility accurate after profile changes
Community operations coordinators see profile edits leave alumni or unready members marked matchable, risking poor pairings and member frustration. It clears the peer matching field on profile changes so coordinators keep the match pool accurate.
Overview
Alumni or not-ready members mistakenly left as matchable create poor pairings and extra cleanup for community operations. This workflow enforces eligibility by clearing the peer matching field when profiles change, keeping the match pool accurate and preventing unready members from entering. Operations teams report fewer manual corrections and more reliable matching after applying consistent profile rules.
Notable Features
- Clear peer matching flag on edits
- Check alumni and readiness tags
- Notify community operations on exceptions