Keep client success project cards updated with sessions
Keep client success project cards updated with sessions
Client success coordinators miss follow-ups when booked session dates aren't on project cards. It updates project cards on booking so coordinators see due dates and plan outreach.
Overview
Missing session dates on project cards causes missed follow-ups and reactive staffing. This workflow keeps project cards current whenever a client books a check-in, enabling coordinators to see due dates and prepare outreach. Customers report faster handoffs and fewer manual updates.
Notable Features
- Update project cards on booking
- Set due dates from calendar events
- Notify coordinators of new sessions