Keep certified coach contact details current for operations coordinators

Operations coordinators miss updated coach contacts, causing outreach failures and reporting gaps. It updates coach contact fields so outreach and reports use accurate info.

Overview

Stale coach contact info causes missed outreach and inaccurate operations reporting for coordinators. This workflow keeps certified coach records current when leads express interest, eliminating stale phone and location fields so outreach and reports use accurate data. Operations teams report fewer manual corrections and more reliable outreach.

Notable Features

Match leads to coach records
Update phone and address fields
Notify ops of record changes