Keep capped subscriptions captured in a central capping report

Operations coordinators miss capped subscriptions in alerts, so capped accounts go untracked. It logs flagged messages to a central capping report so ops and customer success prioritize follow-up.

Overview

Missed capped subscriptions create blind spots that delay operations and customer success outreach. This workflow captures flagged alerts into a single capping report and routes them for review, delivering a reliable queue of capped accounts and far fewer missed follow-ups.

Notable Features

Add flagged alerts to report
Extract subscription IDs from messages
Prevent duplicate report entries