Keep business owners' records updated when follow-ups start

Business owners set follow-up starts that go untracked, letting orders stall. It timestamps follow-ups and updates order records so support sees current contact status quickly.

Overview

Untracked follow-up starts leave orders stalled and customers frustrated. This workflow captures follow-up timestamps and order notes so support and operations always see current contact status, enabling faster handoffs and zero missed follow-ups.

Notable Features

Update order record with timestamp
Add contact note to order
Alert support and operations