Keep business owners' NPS feedback marked public in spreadsheet
Keep business owners' NPS feedback marked public in spreadsheet
Business owners miss public NPS responses in the master sheet, causing marketing and ops to chase approvals. It flags public feedback in the sheet so marketing and ops capture shareable praise.
Overview
Missing public NPS responses forces marketing into manual chasing and risks losing shareable customer praise. This workflow ensures every approved NPS response is flagged in your master sheet and routed to marketing and ops, eliminating manual record updates and creating a clear approvals trail.
Notable Features
- Mark NPS entries as public
- Update master sheet record status
- Notify marketing and ops for sharing