Keep business owners informed with county-aware SMS routing

Business owners miss critical SMS for regional ops, causing delayed field responses. Route incoming SMS to county on-call numbers so local responders get alerts and response delays are avoided.

Overview

Missed SMS alerts create blind spots that stall field response and escalate incidents. This workflow routes incoming messages to county on-call numbers and notifies ops channels, eliminating manual triage and ensuring local responders get alerts; leaders report faster response times and zero missed follow-ups.

Notable Features

Route incoming SMS by county
Notify county on-call responders
Log alerts to operations dashboard