Keep business owners informed of merchant uninstalls instantly

Business owners miss merchant uninstall alerts, leaving churn undocumented and records out of date. Alerts notify ops and customer success so stakeholders can investigate and begin retention outreach.

Overview

Untracked merchant uninstalls hide churn and delay retention efforts, putting growth and product feedback at risk. This workflow routes every uninstall to ops and customer success, logs the event in your CRM or sheet, and creates follow-up tasks—so investigation and outreach happen without manual handoffs.

Notable Features

Notify ops and customer success
Create churn event record
Trigger retention follow-up tasks