Keep business owners informed of critical monitoring alarms

Business owners miss monitoring alarm state changes, causing queue overflows and service disruption risk. Alerts to ops and engineering prompt quick investigation to contain service impact.

Overview

Missed alarm state changes can let queue overflows grow unnoticed and threaten service availability. This flow routes alarm changes to ops and engineering channels and escalates unacknowledged alerts so incidents get investigated quickly. Ops report fewer undetected queue issues and smoother incident handoffs.

Notable Features

Post alarms to ops channels
Notify engineering on state change
Silence repeated alerts during incidents