Keep business owners informed of 12-month renewal windows

Business owners risk surprising 12-month members with unexpected charges, triggering support inquiries. Event-triggered reminders reach members so they can renew, change, or cancel.

Overview

Unexpected renewal charges erode member trust and create avoidable support work. Connecting payment events to scheduled reminder emails preserves member goodwill and gives marketing clear visibility into upcoming renewals, reducing surprise billing complaints and manual follow-ups.

Notable Features

Send reminders when payment occurs
Personalize emails with member name
Queue follow-ups for nonresponsive members