Keep automotive repair messages in the right worksheet
Keep automotive repair messages in the right worksheet
Service ops miss repair texts when numbers aren't routed, causing misrouted jobs and delayed fixes. Messages route to the correct repair worksheet by number, giving technicians clear organized records.
Overview
Missed repair messages create misrouted jobs and frustrated customers for automotive service shops. Route incoming messages by phone number into the right repair worksheet so service coordinators and technicians have clear, channel-specific records, reducing misroutes and eliminating manual chasing.
Notable Features
- Log incoming texts by number
- Route entries to repair worksheets
- Notify service coordinators instantly