Keep ad audiences fresh with support ticket contacts

Marketing coordinators miss retargeting when support tickets with customer emails go unadded, leaving contacts unreachable. This ensures campaigns reach customers quickly.

Overview

Support tickets often contain high-intent contacts that slip through, shrinking retargeting reach. This workflow captures ticket emails and pushes them into ad audiences so campaigns reach recent customers quickly and missed touches are eliminated.

Notable Features

Add ticket emails to audience
Filter tickets for valid emails
Notify marketing of new contacts