Keep account managers assigned with live rotation updates
Keep account managers assigned with live rotation updates
Operations coordinators miss rotation requests, leaving accounts unassigned. This updates your account rotation sheet when requests arrive, so account managers always have the current assignee.
Overview
Untracked rotation requests create coverage gaps and weekend chaos for operations coordinators. This workflow keeps the account rotation sheet current the moment requests arrive, eliminating assignment gaps so account managers always know who's on duty; customers report faster handoffs and zero missed coverage.
Notable Features
- Increment round-robin counter automatically
- Lookup next assignee from table
- Update rotation sheet and notify managers