Keep account manager assignments accurate for marketing ops

Marketing ops see AM territory changes go unpropagated, causing support profiles to list wrong account managers and misroute inquiries. This updates support records so handoffs stay coordinated.

Overview

Misaligned AM ownership creates misrouted cases and messy handoffs between marketing and support. Keep account manager fields synchronized across systems so agents always see the correct owner and customer handoffs stay coordinated, reducing ownership gaps.

Notable Features

Update support records on territory change
Map account manager to support profiles
Notify support and marketing contacts