IT triggers questionnaire emails when row marked ok

IT admins see 'ok' rows go unemailed, causing support cases to stall. It sends the prepared questionnaire when a row is marked ok so support agents contact respondents quickly.

Overview

Missed outreach from 'ok' spreadsheet rows lets support cases stall and frustrates respondents. Sending the prepared questionnaire when a row is marked ok guarantees outgoing outreach, eliminating manual sends so support agents contact respondents quickly and cases progress without delay.

Notable Features

Send questionnaire when row marked
Populate email body from spreadsheet
Notify support agents about outgoing email