IT support: ensure CE verification emails reach students

Support agents in insurance receive CE completions with missing license details, delaying state credit processing. Send verification emails to students so support can confirm and submit accurate CE records.

Overview

Missing or incorrect license details stall state CE submissions and increase workload for insurance support. This workflow turns every CE completion into a student verification email so support receives confirmed license details before filing, reducing rework and improving submission reliability.

Notable Features

Send verification emails after completion
Create centralized CE confirmation logs
Notify support on unconfirmed submissions