IT route demand tags into product and engineering channels

IT admins miss Demand tags in busy channels, leaving requests untriaged. This forwards tagged messages to product and engineering with the original link so requests are acknowledged and tracked.

Overview

Untriaged Demand tags stall product work and create confusion for engineering. This workflow routes tagged messages into the right channels with the original link and a clear acknowledgement request, turning overlooked pings into tracked requests. Teams report faster acknowledgements and far fewer missed follow-ups.

Notable Features

Forward tagged messages to product channels
Include original message link for context
Prompt engineers to acknowledge with reaction