IT: Prevent missed onsite pickups with one-hour reminders
IT: Prevent missed onsite pickups with one-hour reminders
IT admins see missed onsite pickups when order updates don't prompt reminders. This adds one-hour reminders to customer and staff channels, ensuring pickups are confirmed.
Overview
Missed pickups create last-minute chaos for store staff and frustrate customers. Empower IT to enforce one-hour pickup reminders that contact customers and alert staff, eliminating scramble and helping ensure pickups are confirmed. The result is fewer missed onsite pickups and steadier store operations.
Notable Features
- Send one-hour pickup reminders
- Notify customers and store staff
- Start from updated order rows