IT ops: Update homeowner name-match flags and route cases

IT admins updating homeowner records miss owner name mismatches, delaying verification and routing. This updates agent and reviewer name-match flags on change so verification staff can route cases.

Overview

Homeowner verification stalls when name fields change and mismatches are overlooked, risking delayed case resolution and compliance gaps. Keep agent and reviewer name-match flags accurate and route flagged records to verifiers, enabling faster case routing and dramatically fewer missed follow-ups.

Notable Features

Update name-match flags on change
Notify verification staff of mismatches
Route flagged cases to reviewers