IT: Notify support agents instantly when contacts unsubscribe

IT admins miss unsubscribe alerts, leaving contacts active and risking compliance. This sends unsubscribe details to support agents so opt-outs are processed and records stay accurate.

Overview

Unprocessed unsubscribes create compliance risk and frustrate customers. This workflow ensures every opt-out reaches support with full context and a ticket or notification, eliminating missed unsubscriptions and keeping lists accurate. Support teams report faster processing and fewer compliance issues.

Notable Features

Send opt-out details to agents
Create support ticket for unsubscribes
Update contact status in CRM