IT: Notify course ops when staff decline roles
IT: Notify course ops when staff decline roles
IT admins miss staff decline webhooks, leaving course roles unfilled and forcing last-minute reassignments. Alerts go to course ops and coordinators so roles are reassigned before start.
Overview
Unnoticed staff declines leave courses understaffed and force operations into last-minute scrambling. This workflow routes decline webhooks to course ops, posts contextual alerts, and creates follow-up tasks so open roles get reassigned and response times drop dramatically.
Notable Features
- Notify course ops and coordinators
- Highlight decline reason and role
- Create reassignment follow-up tasks