IT: keep warranty dashboard updated when repair cards move
IT: keep warranty dashboard updated when repair cards move
IT admins miss cards moved to awaiting-parts, so warranty cases age without visibility. The workflow updates the warranty dashboard row so warranty coordinators see current case details and follow up.
Overview
Warranty cases age unseen when repair cards move to awaiting-parts, creating blind spots for technicians and operations. This workflow keeps the warranty dashboard current by updating rows as cards change, eliminating visibility gaps so coordinators can follow up faster.
Notable Features
- Update dashboard rows on list change
- Match repair cards to records
- Notify warranty coordinators on updates