IT: keep sales reps informed with video-view updates

IT admins see video-view events go uncaptured, causing sales reps to miss timely outreach. Routes video events into CRM, giving sales reps updated prospect records and timestamped notes within minutes.

Overview

Missed video-view signals let hot prospects slip and leave reps blind to intent; IT needs a reliable capture-and-update flow to protect pipeline momentum. This workflow ensures every view becomes a timestamped CRM note and alert, so sales reps get engagement context and can prioritize follow-up quickly.

Notable Features

Append timestamped viewing notes
Update prospect records with engagement
Notify sales reps of hot views