IT: keep ops schedulers notified of booking changes

IT admins miss booking status edits in sheets, so schedulers overlook confirmed or canceled lessons. Alerts push to ops channels and calendars so staff see changes and coordinate follow-up.

Overview

Reservation changes slipping past ops create scheduling errors and poor customer experiences. This workflow converts spreadsheet status edits into channel alerts and calendar events so schedulers never miss confirmed or canceled lessons and can coordinate follow-up, eliminating last-minute scramble.

Notable Features

Post booking updates to ops channels
Create or update calendar events
Flag cancellations for immediate follow-up