IT: keep maintenance flags updated from completion emails

IT staff miss maintenance confirmations when completion emails are buried, causing inaccurate records for HAM-001–HAM-004. Ensuring operational status stays current so IT can reconcile weekly without gaps.

Overview

Missed completion emails create blind spots in HAM maintenance tracking and force manual reconciliation. This workflow converts those emails into reliable maintenance flags and an auditable log, so IT keeps operational records current and reconciliation is straightforward.

Notable Features

Set maintenance flags from emails
Match messages to HAM identifiers
Log flag changes to audit trail