IT: Keep event records updated with survey feedback

IT admins for events lose survey feedback between tools, causing owners to miss ratings and follow-ups. It attaches responses to the event record so owners can review feedback and act faster.

Overview

Survey responses that never reach the event record create blind spots for operations and frustrate owners. This workflow makes every rating and comment land on the event record and triggers owner alerts for low scores, eliminating missed follow-ups and making feedback immediately actionable.

Notable Features

Attach survey ratings to event records
Truncate and archive long feedback
Alert owners on low ratings