IT: Keep enrollment records accurate when orientations reschedule
IT: Keep enrollment records accurate when orientations reschedule
IT staff see orientation reschedules cause duplicate or missing enrollment dates, disrupting coordinator workflows. It updates participant enrollment records so coordinators manage follow-up without delay.
Overview
Enrollment coordinators waste time fixing incorrect orientation dates when calendar changes don't reach the enrollment system, risking missed follow-ups. Routing calendar reschedules into the enrollment record and creating follow-up tasks gives IT a dependable, auditable process so coordinators always see the correct date and can start follow-up without delay.
Notable Features
- Update enrollment records on reschedule
- Notify enrollment coordinators of changes
- Create activity note for audit trail