IT: Keep bike request entries logged in one sheet

IT admins see bike request updates go unlogged, causing missed fulfillment handoffs. This flow logs updates to one spreadsheet so operations coordinators act with accurate ticket and disposition dates.

Overview

Missed or unlogged bike request updates create fulfillment gaps and frustrated residents. Capture every update into a single spreadsheet so operations coordinators start work with accurate ticket and disposition dates. Organizations report faster handoffs and fewer missed follow-ups when updates are recorded reliably.

Notable Features

Log updates to central spreadsheet
Create ticket rows with disposition dates
Flag missing tickets for review