IT incident routing: send storage alerts to proper channels

IT ops miss storage alerts, letting backup failures and quota breaches go untriaged. Route alert emails into the right team channels so on-call staff can prioritize and triage incidents faster.

Overview

Missed storage alerts leave backup failures and quota breaches untriaged, increasing outage risk. This workflow routes storage alert emails into the right channels and escalates critical incidents to on-call, delivering near-zero missed alerts and faster triage.

Notable Features

Route alerts by keyword or sender
Post full alert details to channels
Escalate critical storage incidents to on-call