IT-friendly: send en-route customer alerts and log IDs
IT-friendly: send en-route customer alerts and log IDs
IT admins face dispatch signals without customer alerts, leaving arrivals unclear. It sends en-route SMS/email and logs messaging IDs so customers get arrival updates.
Overview
Missed en-route notices frustrate customers and leave operations without an audit trail. This IT-friendly flow sends en-route SMS or email and saves provider message IDs to job records, giving dispatchers reliable arrival updates and a searchable messaging log.
Notable Features
- Send en-route SMS or email
- Append messaging IDs to records
- Validate contact channels before sending