IT: finalise claim outcomes and create settlement records quickly
IT: finalise claim outcomes and create settlement records quickly
IT admins finalising outcomes risk approvals stalling, causing settlement delays and manual handoffs that block payments and create audit gaps. So finance sees a settlement record and can start payments without manual steps.
Overview
Manual finalisation creates payment bottlenecks and audit gaps. This workflow turns a single finalise click into an updated claim, an open settlement record, and instant finance notification — eliminating handoffs and ensuring payments can be started without waiting on manual steps.
Notable Features
- Mark outcomes as finalised
- Create open settlement record
- Notify finance and claims stakeholders