IT: Ensure assigned cleaners get pre-appointment question alerts
IT: Ensure assigned cleaners get pre-appointment question alerts
IT staff watch pre-appointment questions get missed, leaving clients unanswered before scheduled cleanings. Route questions to the assigned cleaner so clients get replies before the appointment.
Overview
Missed pre-appointment questions create frustrated clients and last-minute operational headaches for cleaning services. This workflow routes questions with booking context to the assigned cleaner so clients receive replies before appointments, eliminating overlooked pre-appointment messages and improving response times.
Notable Features
- Route questions to assigned cleaner
- Send cleaner alerts via SMS or email
- Attach booking context to alerts