IT: Deliver inspection booking details to field and requester

IT sees inspection forms fail to notify crews, causing missed appointments and angry requesters. This ensures dispatchers and customers receive confirmations, preventing missed appointments.

Overview

Missed inspection confirmations lead to schedule gaps and frustrated customers. By routing booking details to the assigned crew and the requester, IT can eliminate manual messaging and ensure dispatchers and customers receive confirmations, keeping operations on track and reducing avoidable follow-ups.

Notable Features

Send booking confirmations to requester
Notify assigned field crew via SMS
Create centralized booking record for dispatch