IT: create standardized tenant service requests from forms

IT staff see tenant submissions land inconsistently, causing missed dispatches. Standardized records ensure every request includes issue and contact details so coordinators dispatch without follow-up.

Overview

Tenant service requests that arrive incomplete force coordinators to chase details and delay fixes. This workflow turns each tenant form into a standardized tracking record and notifies crews with complete issue and contact info, eliminating missed follow-ups. Customers report faster handoffs and smoother field dispatch.

Notable Features

Create standardized service request records
Populate full resident contact details
Notify field coordinators instantly