IT: confirm subscriptions and notify users on webhooks

IT admins lose visibility when webhooks fail, leaving subscription actions unconfirmed. Route webhooks to the right user and update subscription records so operations receive confirmation and status.

Overview

Missed webhook deliveries leave subscription actions unconfirmed and create audit gaps that slow operations. This workflow routes incoming webhooks to the right user and writes a clear confirmed or error status back to the subscription record, ensuring operations have reliable confirmation and an auditable trail.

Notable Features

Route webhooks to intended user
Update subscription action status
Capture errors for audit trail