IT: Capture review emails and create dashboard review records

IT staff miss incoming review emails, causing reporting gaps and KPI blind spots for operations and analytics. So every review appears in a central dashboard for accurate reporting and KPI tracking.

Overview

Unhandled review emails create reporting gaps for operations and analytics. This workflow captures every incoming review and writes it to a central dashboard, eliminating manual transcription and delivering a single feed so stakeholders see complete ratings and text in real time.

Notable Features

Create dashboard review records
Extract rating and review text
Notify operations on flagged reviews