IT: Capture prospect email clicks for sales visibility

IT admins watch prospect clicks get lost in email logs, causing sales reps to miss engaged prospects. Centralize clicks into mail interaction records so sales reps prioritize follow-up.

Overview

Missed click events let high-intent prospects slip through the funnel and stall sales outreach. This workflow gives IT a consistent way to log every clicked email into a centralized mail interaction record so sales reps always see engagement signals and prioritize follow-up, driving faster response times and eliminating missed follow-ups.

Notable Features

Create mail interaction records
Attach clicked link and location
Notify sales reps of engagement