IT: Capture phone verification codes in team channels

IT staff miss verification codes in phone messages, causing blocked access and stalled support. Post SMS and voicemail to a team channel so on-call engineers see codes and restore access.

Overview

When IT staff miss authentication codes in phone messages, user access and incident resolution can stall. This workflow delivers SMS and voicemail text straight into the right team channel so on-call engineers see codes and restore access before escalation. Teams report faster response times and zero missed follow-ups.

Notable Features

Post incoming SMS to channel
Route voicemails to on-call
Flag messages containing authentication codes