IT: Capture HFXrec emails into searchable host-family records
IT: Capture HFXrec emails into searchable host-family records
IT admins find HFXrec-tagged emails buried, leaving host-family communications incomplete and unsearchable. Create searchable records for every HFXrec email so ops can act.
Overview
Buried HFXrec messages create gaps in host-family records and slow operations handoffs. This workflow ensures every tagged email becomes a searchable communications record so operations staff can act quickly and maintain a complete audit trail.
Notable Features
- Log HFXrec emails to database
- Extract host-family reference from subject
- Attach email body and files