IT alerts payments and ops when card capability is inactive

IT teams get webhooks when a merchant's card capability goes inactive, causing payment outages. It posts alerts to payments and merchant ops channels so agents contact merchants and restore payments.

Overview

Inactive merchant card capabilities stop payments and create blind spots for payments ops and merchant outreach. This workflow routes webhook alerts into payments and merchant ops channels and creates follow-up tasks so agents contact merchants, reducing manual tickets and helping response times drop dramatically.

Notable Features

Post alerts to payments channels
Create follow-up tasks for agents
Attach merchant details and links