IT: Alert onboarding when tenant opens invitation email

IT misses tenant invitation opens, causing delayed account setup and missed onboarding signals. Instant alerts notify onboarding coordinators so they can follow up and finish setups within minutes.

Overview

Missed invitation opens create onboarding bottlenecks and frustrate new tenants. This workflow routes tenant open events to IT and onboarding coordinators and creates follow-up tasks, eliminating missed signals and ensuring faster response times and zero missed follow-ups.

Notable Features

Send alerts to onboarding coordinators
Include tenant profile and contact
Create follow-up tasks for coordinators