IT alert for voicemail ingestion interruptions during business hours

IT staff miss voicemail ingestion failures, causing customer service gaps. Hourly checks notify IT when voicemails stop appearing, enabling fast investigation so customer service remains responsive.

Overview

Voicemail ingestion gaps create blindspots that let customer calls go unanswered and frustrate callers. This workflow runs hourly checks and routes incidents to Slack or PagerDuty so IT investigates quickly and keeps customer-facing channels responsive. The result is fewer missed voicemail alerts and faster incident detection.

Notable Features

Run hourly checks during business hours
Notify IT via Slack or PagerDuty
Log incidents for audit trail