IT admins: Prevent support tickets missing scheduled appointments

Support agents see report rows with no scheduled appointment, causing ticket backlog and missed scheduling. IT triggers reminders to signers so agents prompt scheduling before tickets age.

Overview

Tickets without scheduled appointments create backlog and force support agents into manual outreach. This workflow sends signer reminders and notifies agents so scheduling happens before tickets age, yielding faster response times and fewer missed follow-ups.

Notable Features

Detect report rows missing appointments
Send reminder emails to signers
Notify agents for follow up