IT admins: keep subscriptions accurate after tag removal
IT admins: keep subscriptions accurate after tag removal
IT admins see canceled memberships revert when cancel tags are removed, leaving enrollments unresolved. This flow updates records so support has accurate cancellation status.
Overview
Stale cancellation flags force support into manual investigations and leave enrollments unresolved. This workflow keeps subscription records accurate and marks enrollment actions resolved, giving IT and support a single source of truth and cutting down on repeated manual fixes.
Notable Features
- Update subscription records on tag removal
- Resolve pending enrollment actions
- Notify support of cancellation status