IT admins ensure webchat submitters receive SMS acknowledgements
IT admins ensure webchat submitters receive SMS acknowledgements
IT admins see webchat forms go unacknowledged, costing bookings and good candidate experiences. Instant SMS acknowledges submitters and routes them to bookings or recruiting for faster follow-up.
Overview
Unacknowledged webchat submissions frustrate customers and cost bookings or candidates. This workflow gives every submitter an instant SMS acknowledgement and routes them to bookings or recruiting, ensuring faster, coordinated follow-up and dramatically fewer missed first touches.
Notable Features
- Send SMS acknowledgements instantly
- Route contacts to bookings or recruiting
- Create support records for every submission