Invite paying customers to community for support ops
Invite paying customers to community for support ops
Support ops miss provisioning community access after payments, causing onboarding delays and blocked help access. Invite paying customers to the community so they can be onboarded and gain access.
Overview
Missed community provisioning stalls onboarding and leaves paying customers without help. Connect payment events to community invites and notifications so support ops stop doing manual provisioning and can start onboarding customers immediately.
Notable Features
- Invite customers after qualifying payment
- Create community member records automatically
- Notify support ops of new members